Frequently asked questions

Common Problems

What to do if I got hacked?
What to do if I am shadowbanned?
I received a weird DM from Instagram, what to do?
I got attacked by bots, what to do?

Questions about the platform

Is Smip Free?
How do you protect me?
Do you need my credentials?
Do you have access to change things in my account?
Who is this for?
Can I cancel my membership?
What platform do you support?
I have a cool idea or feature, can you create it?
How do I delete my account?
How do I change my payment method?
How Do I Change my Social Media Account to another?